Careers

Who We Are

Our Titan Tribe is what we really pride ourselves on

TitanHQ was founded in Galway, Ireland in 1998 by three ambitious engineers with a big idea. 25 years later, we are an award-winning tribe of over 150 Titans, protecting thousands of customers across the globe.

About us

Our Values - The Customer First TRIBE

At TitanHQ our work is guided by our values: Customer First, Tenacity, Reliability, Integrity, Belonging and Energy. Together we are the Customer First TRIBE.

Our core values unite us, guiding everything we do. These are the things we believe in and the standards we hold ourselves to. From how we work together, to the way we treat our customers and the decisions we make about the future, everything we do at TitanHQ reflects our core values.

Customers First

We value putting the Customer First, & for our customers, going the extra mile is our default. As we grow our team, expand our product offering, & continually challenge ourselves to innovate, it is our customer's needs that are at the front of our minds.

Tenacity

We are persistently determined, unwavering in the pursuit of our goals. We push ourselves to achieve, creatively overcoming challenges, and adapting to meet the evolving needs of our customers. If there is a better way, we won’t rest until we find it.

Reliability

We value Reliability. Whether it’s the commitments we make to each other or the service we promise to our customers, we always follow through.

Integrity

We value Integrity. We tell the truth, to our customers and to each other. We say what we mean and mean what we say. We make decisions that are fair and focussed on the best interests of our stakeholders, always.

Belonging

We value Belonging. We know that our whole is greater than the sum of our parts, and achieving our goals will take a tribe. We celebrate each other’s successes and support each other through challenges. We work as equals and every voice is valued.

Energy

We value Energy. We are proactive, motivated, and unafraid to try new things. We strive to show up as our best selves every day, and we always make sure to have a little fun along the way.

How do we reward our Tribe?

For our tribe to give their best when they’re at work, we know their health & well-being needs to be supported. We offer subsidized health insurance and a comprehensive Employee Assistance Programme to all employees in Ireland from day 1.

Planning for the future is important for everyone. We offer all employees matched pension contributions to support them in planning for a comfortable retirement, however far off that might be!

We provide paid Maternity, Paternity and Compassionate Leave to our employees so they can be with family in these important moments.

Our tribe have the peace of mind which comes with knowing that they and their loved ones will have financial support should something unexpected happen thanks to our Death in Service Cover and Income Protection (within Ireland).

We care about the work our tribe does, not where they do it which is why we offer office-based, hybrid and remote working (within Ireland) in line with the requirements of each role.

We support the professional growth and development of our tribe through coaching, online courses, soft skill training and professional certifications.

From Thank You Thursdays to employee recognition awards, we are extremely proud of our talented and hard-working tribe and show our appreciation in many different ways throughout the year.

Our incredible culture and the sense of connection within our tribe is something we are very proud of. It’s created through our Community Champions, Women in Tech Group and our Sports and Social Club

Our Locations

LetterkennyHQ

Based at the CoLab Centre on ATU’s Letterkenny Campus, our LetterkennyHQ is a hive of activity! It is home to some of Ireland’s leading cybersecurity awareness training experts and provides the perfect base for Titans from the north-west of Ireland.

GalwayHQ

Our GalwayHQ is located on the famous Salthill Promenade, just a few minutes from Galway City Centre. Working from this picturesque setting on the Wild Atlantic Way means you can enjoy all the beauty of the sea, while still having convenient access to the city and local public transport.

The Galway office is spread over three floors and includes meeting rooms, hot desks, and collaborations spaces as well as plenty of caffeine, snacks and fresh fruit. And it’s a dog friendly office!

SheltonHQ

Our SheltonHQ in Shelton, Connecticut is our home in the United States. This bright and modern office is home to our growing US tribe who have brought the renowned Titan spirit stateside.

Other Locations

We also offer remote working options around Ireland and the UK. Please see more details on individual roles or speak with a member of our team.

Employee Recognition

TitanHQ’s growth and success is fuelled by the collective talent and continued hard work of every member of our tribe.

The TitanHQ Club Awards allow us to recognise 15 different individuals who have excelled in their role in the previous year.

What’s it like to work for us?

Don’t just take it from us! Hear directly from staff and what they have to say.

It's been great so far, really thankful for having been given the opportunity in the first place. I am grateful to be a part of an organisation that has an incredibly amazing culture, co-workers that make you feel at home, and are always genuinely ready to help and support each other. Couldn't have asked for a better place to be.

Customer Success

Account Manager

TitanHQ allows you to be yourself and contribute to the team and other departments. You are called to participate in meetings where your input is taken into consideration. It’s not because you just started in the company that you can’t be heard.

Support

Technical Support Engineer

I love the culture at TitanHQ and feel very much a part of the team here. I admire how everyone is supportive of one another and I sense a great energy and excitement about the company’s future success. I’m really happy I made the choice to come here.

Development

Product Management & Data Strategy