SpamTitan allows us to change every setting, down to the fine details, and significantly improved our spam catch rate. It just works. It has never broken in all the time that we've been using it. I don't think there are any other products we use that I can say have never stopped working. It's saving us at least four or five hours a week.
The key differentiator of TitanHQ for its partners is the Sandboxing Service. The email filtering will open up any attachments and run them through two antivirus sandboxes before they reach you. You can pretty much guarantee there's not going to be a virus in them. I've not seen anyone else do that.
It helps save employees' time by not having to sort through junk and spam email. It just works. With SpamTitan we set it up and that was it. We left it to it to do its job and it does it. It's saving us at least four or five hours a week.”
Also, the solution's overall intuitiveness is fantastic. Everything, from our experience dealing with the people at TitanHQ, to setting the product up, where you can literally change every single setting down to the fine details, has been great.
It just works. It has never broken in all the time that we've been using it. I don't think there are any other products we use that I can say have never stopped working.
The biggest benefit of being a partner of TitanHQ is the support. We very rarely have issues, but whenever we do, it is sorted within minutes. I've never known a support team, for any of the products that we use, to come back as quickly as TitanHQ's support does. I had a query with them about another product that we're using, EncryptTitan, and within about 10 minutes I had my answer.
They are constantly adding new products. SpamTitan is the way to go. I won't use anything else