ISP halts spam for thousands of users with SpamTitan gateway
HBC (Hiawatha Broadband Communications) Inc., provide internet and telephone services to 11,000 residential users and 2,000 business users in Minnesota. Initially, HBC used Postini for spam filtering but found the solution unsatisfactory!
Many solutions were simply cost prohibitive while those that were within our budget would not scale to our needs, SpamTitan offered exactly the right combination of price and performance
HBC Inc., provide internet, cable and telephone services to 11,000 residential users and 2,000 business users in south east Minnesota.
HBC needed to deploy an easy to manage email security solution to protect customers from spam.
Initially, HBC relied on Postini for spam filtering but found this solution to be unsatisfactory. "With Postini we could only filter incoming email," said James Brown, a network analyst with HBC.
"Many solutions were simply cost prohibitive while those that were within our budget would not scale to our needs"
"Our mail servers were being blacklisted because of outbound email from our customer base. NBC needed to protect the company mail servers from being blacklisted."
We needed a product that could scan both incoming and outgoing traffic for spam and viruses."
"SpamTitan's pricing actually came as quite a shock to us - it had more features than many of the other products we looked at, but cost substantially less."
SpamTitan for Internet Service Providers has been designed from the ground up to meet the complex needs of ISPs and managed email service providers.
Updates are completely automatic and so we can rest assured that our customers always have up-to- the-minute protection.
"We can create administrators for each domain that we host, meaning that we can give our customers control over their own spam settings. This reduces our workload substantially."
"Our customers are able to create reports, create whitelists and blacklists and deal quarantined emails without needing to come to us. It's a win-win situation."
"With double anti virus of Clam AV and Kaspersky's award-winning anti-malware engine to shield against email-borne threats. We're delighted to be able to provide our customers with such a high level of protection," noted Brown.
HBC are extremely pleased with SpamTitan's performance. "In the first year SpamTitan blocked almost 4 million junk emails that would otherwise have placed a serious drain on our customers’ mail servers," explained Brown.
"The product is easy to use, easy to manage and extremely affordable. The set up process was extremely easy, we installed SpamTitan to protect 300 customer domains and the entire process took only about 40 minutes" said James Brown, a network analyst with HBC. Best of all, it has enabled us to provide our customers with world class email security - that's good for them and it's good for our business too.