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What is Email Protection for MSPs?

Cyber attacks are on the rise, and email is the most common threat vector. The main email threats exist in the form of spamming and phishing attacks.

It is easy to see why Managed Service Providers (MSPs) are such an attractive target for cybercriminals. Not only does a data breach give potential access to an MSP’s entire email network but cybercriminals can also gain access to the networks of all their clients. This “2-in-1” threat means MSPs are especially vulnerable to email security attacks.

However MSPs can safely keep email-borne threats outside their customers’ networks by using a professional MSP email protection solution – fully equipped to alleviate email risk, with inbound filtering to eliminate spam and protect against malware and phishing attacks, and outbound filtering to prevent sensitive data leaving customers’ organization.

Did You Know?


SpamTitan's spam catch rate

11 Seconds

a ransomware attack occurs


the average cost to manage spam per person without an email filter


of all email is spam

Why MSPs need Email Protection

Email is globally the most common form of business communication – employees worldwide spend significant portions of their day composing, sending, receiving, reading, and managing email. That also means that a large amount of critical business data - everything from confidential payroll information to confidential end of term reports - is passed through email servers.

It is therefore unsurprising email is the most common attack platform for cybercriminals. Hacking email is an extremely lucrative business - gaining access to an MSP’s network potentially provides access to a full host of passwords, company financial information and other critical info that is sent via email. A business shutdown due to a malware attack alone can lead to several days lost business and hundreds of thousands in costs.

MSP Email Protection Solutions

When offering fully managed service plans, the MSP assumes the risk of their customer’s network. However many MSPs still have not tapped into email protection software to protect both their clients' and their own systems, and this leaves them extremely vulnerable to attack.

Even managing spam alone can have a huge burden on a business. Each spam email can take around five seconds to identify and delete, and this adds up to hundreds of days of lost productivity for businesses each year. Putting this into context, an organization with six hundred employees loses more than 130 days a year if each employee receives five spam emails per day.

Hackers have become extremely sophisticated in their attempts to penetrate servers and as a result are extremely effective in bypassing basic email spam filters that are custom-built into most email accounts. These filters also only protect against previously known threats.

Instead MSPs need to look at an advanced and effective email protection solution that scan for zero-day threats, advanced threat protection and sandboxing.

Protecting Outbound Email

While the risks associated with inbound mail are well documented, protecting outbound email also needs to form a key part of an MSPs toolkit. Harmful emails can be sent inadvertently, but there is also a very real threat of cybercriminals actually hacking into business email accounts and using them to send malicious emails. If your customers’ outgoing business emails end up being caught by other spam filters and are subsequently identified as spam – with their IP address potentially being blacklisted by spam detection agencies – this can result in a substantial loss of business, as well as lost credibility.

An MSP email protection solution with outbound scanning will identify any attempts to use your customer business account to send spam email, and block employees sending emails that have may been infected with malware.

Finally, email protection for MSPs also provide opportunities for additional recurring revenue – which in turn boosts profitability. It enables MSPs to spend less time actively managing customers and dealing with issues in relation to malware, and it also adds another vital string to an MSP’s bow when selling to new to new customers and to upsell/cross-sell to the existing base.

Don’t delay - data breaches are happening regularly on a daily basis - time is of the essence when it comes to protecting you and your customers from online threats. 

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Managed Service Providers (MSPs) are prime targets for cybercriminals due to potential access to both their own and clients' networks.

SpamTitan Email Protection for MSPs

When it comes to selecting an MSP email protection solution provider there is no shortage of choice, but there are a number of considerations MSPs need to make. Not all email protection solutions have been developed with the MSP firmly in mind and many lack the features MSPs need, leading to many headaches down the line.

SpamTitan is an advanced email protection solution, developed especially for MSPs, that enables MSPs and their customers to operate more productively, while protecting their business emails and data. SpamTitan have been serving the MSP market since 1999, and as a result are fully aware of the main MSP business requirements and their deployment preferences.

SpamTitan email protection for MSPs performs a multi-layered analysis of all incoming and outgoing emails incorporating Sender Policy Framework (SPF), Domain-based Message Authentication, Reporting & Conformance (DMARC), Real-time Blackhole List (RBLs), Bayesian analysis and much more.

SpamTitan uses dual antivirus engines (Bitdefender and ClamAV) to block known malware from reaching end users’ inboxes, and a Bitdefender-powered sandbox is used for in-depth analysis of suspicious links and attachments to prevent zero-day threats.

SpamTitan seamlessly plugs into Office 365 and is priced extremely competitively for MSP's. If you're worried about spam, phishing, malware and zero-day attacks then SpamTitan is the solution for you.

Hear from our Customers

Spam protection, simple and effective

What do you like best about SpamTitan Email Security? The SpamTitan solution, like all TitanHQ products, is simple to set up and up and running in minutes, both OnPrem and Cloud. It is also possible to request a full 30-day trial with full vendor support, for the entire duration. What problems is SpamTitan Email Security solving and how is that benefiting you? Since implementing SpamTitan, I no longer receive spam, phishing, and BEC emails. Also, through the Valid Recipient Verification, my mail server experiences less workload.


Presales Engineer

SpamTitan provides very robust email security for our firm.

What do you like best about SpamTitan Email Security? I really enjoy the management console and how easy it is to navigate and setup. What problems is SpamTitan Email Security solving and how is that benefiting you? We have been able to curb the amount of truly malicious spam (We have received no viruses or malicious software links.) and given me tools to prevent and route out more traditional phishing attacks. The benefits are huge as less of my firm are wasting their time with fake emails and we have mitigated the risk of any password breaches.

Ronald L.


Best spam filter we’ve ever used.

What do you like best about SpamTitan Email Security? As an I.T. guy, I like the granular nature of the configuration options. What problems is SpamTitan Email Security solving and how is that benefiting you? Making us a bit more ""sticky"" with customers as we white label our reports. It is blocking more viruses and spam than Microsoft's

Michael Z.


Combating spam email with SpamTitan is very effective

Utilizing SpamTitan as the primary spam-fighting app has proven to be very successful, and it has provided me with more benefits than other more well-known brands. I am very pleased with the price and consider it to be very useful for the price I paid. Whenever I thought about email security, the first thing that comes to mind is SpamTitan.


Human Resources Manager

SpamTitan, an great Email Security Product

What do you like best about SpamTitan Email Security? The product is powerful and easy to manage. The support is also adequate. The cost is affordable. Recommendations to others considering SpamTitan Email Security: I have been using Spam Titan for one year now, and it's powerful email protection. What problems is SpamTitan Email Security solving and how is that benefiting you? This product helps my company in blocking most email threats, including spam, viruses, and phishing.

Lory L.

IT Manager

Why SpamTitan is the Perfect Choice for MSP Email Security

  • Intuitive and extremely easy to set up.
  • Real-time detection for threat analysis with 24×7 updates and protection.
  • Zero-Day Threat Protection: Dual antivirus engines provide signature-based protection against 100% of known malware.
  • Sandboxing: allows in-depth analysis of suspicious attachments to identify zero-day malware threats.
  • Unlimited Number of Users and Domains: Fully scalable solution where domains can be entered and configured as a single file – allowing MSPs to migrate from an existing spam filtering solution without service interruptions. Per Domain Administrators can be created for each hosted domain, giving each administrator the ability to manage elements of their own email.
  • Per Domain Reporting: A full suite of reports can be set up for each domain.
  • Easy customization: Available as a full white label software solution, ready for MSP branding.
  • Flexible Pricing Model: SpamTitan’s pricing model gives the flexibility service providers need, to help MSPs deal with changing numbers of seats. Monthly billing options are available.
  • Cloud-based with no hardware or software required.
  • Full outbound email protection.

Try for Free

Don’t just take our word for it. Why not try SpamTitan for free to see for yourself?

SpamTitan Plus is an advanced phishing protection solution from TitanHQ, it includes A.I driven click time anti-phishing protection. It improves protection against phishing, business email compromise and zero-day attacks by neutralizing malicious links in emails. Learn more about SpamTitan Plus for MSPs

SpamTitan Plus – NEW Anti-Phishing solution now available

Susan Morrow

Susan Morrow


Talk to our Team today

Talk to our Team today

Frequently Asked Questions (FAQs)

What is MSP Email Security?

Many sophisticated cyber-attacks specifically target SMBs. SMBs need advanced protection from these attacks. MSPs can help meet the security needs of their SMB customers by offering advanced MSP email security services that are extremely effective at protecting end users from the most malicious email and web threats  – namely phishing attacks and ransomware.

What is the Best Email Filtering Service for MSPs?

SpamTitan is an advanced email filtering service for MSPs. It enables MSPs to keep email borne threats outside their customers network. SpamTitan allows the MSP to alleviate email risk, with inbound filtering to eliminate spam and protect against malware, viruses, phishing, ransomware and sophisticated social engineering attacks, and outbound filtering to prevent sensitive data leaving customers’ organization.

Why is Email Security for MSPs Important?

MSPs are a vital element of the global supply chain with clients across all verticals such as retail, wholesale, and critical infrastructure. MSPs are an attractive target for cybercriminals. If a cyber attack is successful and access to MSP systems is achieved, then cybercriminals have access to their entire network of clients.  A compromise in one MSP can have a domino effect downstream if not adequately mitigated.

How to Implement Phishing Protection for MSPs?

Advanced phishing protection for MSPs is now essential as cyber-attacks on MSPs using phishing and spear-phishing are rising and increasingly successful. With over 92% of malware delivered by email, MSPs should ensure their customers have an advanced email protection layer in place to protect against phishing and ransomware threats.

How Does Spam Filtering for MSPs Protect Against Spam, Phishing and Malware?

The email boxes of MSPs are under attack. It only takes a simple mouse click to either destroy one’s reputation or infect dozens of customers.  MSPs need to take action to protect themselves and their customers from these attacks.  Many SMBs lack the internal resources to block these threats and turn to MSPs to provide the security they need including spam filtering.

How Do MSP Email Protection Solutions Benefit Managed Service Plans?

MSP Email Protection Solutions help MSPs assume the risk of their clients' networks by offering advanced threat protection, including zero-day threat detection and sandboxing. This not only enhances security but also allows MSPs to offer a higher level of service to their clients.

Why is Protecting Outbound Email Important?

While inbound email risks are well-known, protecting outbound email is equally crucial. This prevents harmful emails from being sent inadvertently and guards against cybercriminals hacking into business email accounts to send malicious emails. It also helps maintain the credibility of the sender's domain.

How Does SpamTitan Address the Needs of MSPs?

SpamTitan is an advanced email protection solution specifically developed for MSPs. It provides multi-layered analysis of emails, utilizing various techniques like SPF, DMARC, RBLs, Bayesian analysis, and dual antivirus engines (Bitdefender and ClamAV) to deliver robust protection.

What Features Make SpamTitan a Standout Choice for MSPs?

SpamTitan offers: Intuitive and easy setup, Real-time threat detection with 24x7 updates, Sandboxing for zero-day threat identification, Scalability for an unlimited number of users and domains, Flexible pricing model and monthly billing options, Cloud-based deployment and much more. 

Can I Try SpamTitan for Free?

Yes, you can! We offer a free trial of SpamTitan so you can experience its advanced email protection features firsthand.

What is SpamTitan Plus for MSPs?

SpamTitan Plus is an advanced phishing protection solution that includes A.I. driven click-time anti-phishing protection. It enhances defense against phishing, business email compromise, and zero-day attacks by neutralizing malicious links in emails.