Email Protection for MSPs

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Email Protection for MSPs

What is Email Protection for MSPs?

Cyber attacks are on the rise, and email is the most common threat vector. The main email threats exist in the form of spamming and phishing attacks.

It is easy to see why Managed Service Providers (MSPs) are such an attractive target for cybercriminals. Not only does a data breach give potential access to an MSP’s entire email network but cybercriminals can also gain access to the networks of all their clients. This “2-in-1” threat means MSPs are especially vulnerable to email security attacks.

However MSPs can safely keep email-borne threats outside their customers’ networks by using a professional MSP email protection solution – fully equipped to alleviate email risk, with inbound filtering to eliminate spam and protect against malware and phishing attacks, and outbound filtering to prevent sensitive data leaving customers’ organization.

 

Why MSPs need Email Protection

Email is globally the most common form of business communication – employees worldwide spend significant portions of their day composing, sending, receiving, reading, and managing email. That also means that a large amount of critical business data - everything from confidential payroll information to confidential end of term reports - is passed through email servers.

It is therefore unsurprising email is the most common attack platform for cybercriminals. Hacking email is an extremely lucrative business - gaining access to an MSP’s network potentially provides access to a full host of passwords, company financial information and other critical info that is sent via email. A business shutdown due to a malware attack alone can lead to several days lost business and hundreds of thousands in costs.

MSP Email Protection Solutions

When offering fully managed service plans, the MSP assumes the risk of their customer’s network. However many MSPs still have not tapped into email protection software to protect both their clients' and their own systems, and this leaves them extremely vulnerable to attack.

Even managing spam alone can have a huge burden on a business. Each spam email can take around five seconds to identify and delete, and this adds up to hundreds of days of lost productivity for businesses each year. Putting this into context, an organization with six hundred employees loses more than 130 days a year if each employee receives five spam emails per day.

Hackers have become extremely sophisticated in their attempts to penetrate servers and as a result are extremely effective in bypassing basic email spam filters that are custom-built into most email accounts. These filters also only protect against previously known threats.

Instead MSPs need to look at an advanced and effective email protection solution that scan for zero-day threats, advanced threat protection and sandboxing.

Protecting Outbound Email

While the risks associated with inbound mail are well documented, protecting outbound email also needs to form a key part of an MSPs toolkit. Harmful emails can be sent inadvertently, but there is also a very real threat of cybercriminals actually hacking into business email accounts and using them to send malicious emails. If your customers’ outgoing business emails end up being caught by other spam filters and are subsequently identified as spam – with their IP address potentially being blacklisted by spam detection agencies – this can result in a substantial loss of business, as well as lost credibility.

An MSP email protection solution with outbound scanning will identify any attempts to use your customer business account to send spam email, and block employees sending emails that have may been infected with malware.

Finally, email protection for MSPs also provide opportunities for additional recurring revenue – which in turn boosts profitability. It enables MSPs to spend less time actively managing customers and dealing with issues in relation to malware, and it also adds another vital string to an MSP’s bow when selling to new to new customers and to upsell/cross-sell to the existing base.

Don’t delay - data breaches are happening regularly on a daily basis - time is of the essence when it comes to protecting you and your customers from online threats. 

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SpamTitan Email Protection for MSPs

When it comes to selecting an MSP email protection solution provider there is no shortage of choice, but there are a number of considerations MSPs need to make. Not all email protection solutions have been developed with the MSP firmly in mind and many lack the features MSPs need, leading to many headaches down the line.

SpamTitan is an advanced email protection solution, developed especially for MSPs, that enables MSPs and their customers to operate more productively, while protecting their business emails and data. SpamTitan have been serving the MSP market since 1999, and as a result are fully aware of the main MSP business requirements and their deployment preferences.

SpamTitan email protection for MSPs performs a multi-layered analysis of all incoming and outgoing emails incorporating Sender Policy Framework (SPF), Domain-based Message Authentication, Reporting & Conformance (DMARC), Real-time Blackhole List (RBLs), Bayesian analysis and much more.

SpamTitan uses dual antivirus engines (Bitdefender and ClamAV) to block known malware from reaching end users’ inboxes, and a Bitdefender-powered sandbox is used for in-depth analysis of suspicious links and attachments to prevent zero-day threats.

SpamTitan seamlessly plugs into Office 365 and is priced extremely competitively for MSP's. If you're worried about spam, phishing, malware and zero-day attacks then SpamTitan is the solution for you.

Why SpamTitan is the perfect choice for MSPs

  • Intuitive and extremely easy to set up.
  • Real-time detection for threat analysis with 24×7 updates and protection.
  • Zero-Day Threat Protection: Dual antivirus engines provide signature-based protection against 100% of known malware.
  • Sandboxing: allows in-depth analysis of suspicious attachments to identify zero-day malware threats.
  • Unlimited Number of Users and Domains: Fully scalable solution where domains can be entered and configured as a single file – allowing MSPs to migrate from an existing spam filtering solution without service interruptions. Per Domain Administrators can be created for each hosted domain, giving each administrator the ability to manage elements of their own email.
  • Per Domain Reporting: A full suite of reports can be set up for each domain.
  • Easy customization: Available as a full white label software solution, ready for MSP branding.
  • Flexible Pricing Model: SpamTitan’s pricing model gives the flexibility service providers need, to help MSPs deal with changing numbers of seats. Monthly billing options are available.
  • Cloud-based with no hardware or software required.
  • Full outbound email protection.

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