Hundreds of customers have been left without a service for several days as the ‘OnlyMyEmail’ spam filtering service (also known as MXDefender) has experienced a serious outage. As well as no filtering for their customers, users have reported issues relating to the inability to submit support tickets, phone line issues and the website being down. The issues are discussed in detail on this Spiceworks post.
Already today TitanHQ has received numerous inquiries from customers looking for an alternative solution, quickly. Today, we’ve already migrated two large MSPs using ‘OnlyMyEmail’ over to SpamTitan spam filtering.
Our advice to concerned customers is to migrate all users to an alternative email security solution as soon as possible. All it takes is one employee to be fooled by a malicious email for a network to be compromised, credentials to be revealed, and for files to be encrypted by ransomware. The cost of dealing with those attacks can be considerable.
SpamTitan is a multi-award winning anti-spam solution. Earlier this year SpamTitan was named the Leader in 2019 G2 Crowd Report on Email Security Gateways. 97% of users rated it 4 or 5 stars, with 92% of users confirming they would recommend SpamTitan. The ‘Quality of Support’ score of 94% was 10% higher than the average score. SpamTitan email security was the clear leader on the G2 Crowd grid ahead of Proofpoint, Mimecast, Barracuda, SolarWinds & Cisco. An incredible achievement for a product that is significantly more affordable than the market leaders.
SpamTitan protects your business by blocking spam, viruses, malware, ransomware and links to malicious websites from your emails. Please get in touch, we can get you set up quickly with SpamTitan email security so you can ensure you're protecting your customers and users with the best possible solution.