Howard Arnault-Ham Head of IT
SpamTitan is a significant improvement from our previous vendor, it has reduced the amount of spam getting through, its simpler to maintain, analyse, better capabilities and has excellent reporting.
Aardman Studio had to replace their existing service at very short notice and required a service that at least matched the specification of the current vendor and within budget.
Email security is very important to Aardman as email is a portal into the core company and its users, “it is a very significant and successful attack vector that needs good security focus”.
“We are constantly targeted by focused Phishing campaigns that present a significant risk to us, as this tends to be the first part of an attack attempt.”
Aardman Studio required a solution that was flexible and scalable. The solution must have the following abilities for scalability:
“SpamTitan surpassed expectations and our existing email security solution, it is a significant improvement over the product it replaced, it has better capabilities and much improved reporting and logging”
“The reporting and greylisting features are brilliant and have made a big impact on the organisation!”
A new feature to Aardman Studio. Greylisting works by requesting that the sender´s server resends the email. Typically, spammers' servers are too busy sending out spam emails to respond to the request and, after a period of time without receiving the resent email, the Greylisting function rejects the email as spam. “the ability to create our own bespoke greylisting filters very quickly is incredible”
“very easy to use and gave us key information very quickly”. We really like the reporting, it gives us exactly what we need and does not overcomplicate things.
The reporting feature provides an overview of the status of SpamTitan while the history reporting page enables you to review all mail transactions that have passed through SpamTitan. Aardman Studio was able to review System Diagnostics via the System Information page where they could run troubleshooting commands. The Graphs page shows daily, weekly, monthly and yearly statistics on the number of email messages processed, marked as spam and containing viruses. In addition to this, quarantine reports are sent to users at specified times, showing emails blocked via SpamTitan. Users have the option to deliver, allow or delete the emails in the quarantine report.
“Cost is very reasonable for what it delivers and much cheaper than its closest competition”
Simple deployment: “Very easy to set up and install with an excellent support team backing that up”
Scalability and flexibility: SpamTitan was able to provide full flexibility as required by Aardman Studio.
SpamTitan met key requirements for Aardman studio in choosing a new email security solution.
SpamTitan pricing was within Aardman studio budget and was much cheaper than competitors and previous vendor, starting at $395
Aardman studio trialled SpamTitan for 14 days to see if it could solve their problem of protecting their emails and preventing phishing attacks.