The WebTitan folks made the transition absolutely seamless. I have only interacted with the support team on a few occurrences, but every time they have been extremely helpful and responsive
Mencap is the UK's leading learning disability charity working with people with a learning disability and their families and carers. Mencap is an organization with the mission to transform society’s attitudes to learning disability and improve the quality of life of people with a learning disability and their families. Mencap have a local network of more than 450 affiliated groups and employ over 5000 people nationwide.
Non-profits face many of the same challenges as for-profit businesses, such as keeping their networks secure and employees and users safe. Non-profits have tighter IT budgets and often fewer resources to deal with IT infrastructure, network security, and secure data issues. TitanHQ provides non-profit organizations with the same powerful, easy-to-use solutions that it sells to businesses, but with special pricing to fit the tighter budgets.
Other Challenges & Considerations:
Mencap migrated to the WebTitan content filtering solution from a Symantec filtering solution they were no longer satisfied with. They recently renewed their commitment to WebTitan having already seen the benefits of the solution in action for the past 3 years. We are delighted this wonderful charity continue to choose WebTitan to protect their 7000+ users which include employees and service users.
Shay Bishop, Snr 3rd Line Infrastructure Engineer, began researching various vendors but found that many solutions were not easy to install or deploy. He came across WebTitan as a possible solution and took advantage of the free online demo to evaluate the features and usability. “Using the demo on the website made it easy for me to see how intuitive the user interface is,” said Shay. “Ease-of-use was a deciding factor in our selection process. With WebTitan, we are now able to gain full visibility across all sites and users”.
According to Mantej Yadav, IT Infrastructure Manager at Mencap “The WebTitan folks made the transition over absolutely seamless. I have only interacted with the support team on a few occurrences, but every time they have been extremely helpful and responsive”.
With over 8000 users across 250 sites using the organizations' computers and devices, Mantej Yadav, IT Infrastructure Manager needed a way to manage all the different users and ensure they were not accessing inappropriate content. “With WebTitan, I was able to easily create separate policies, one for the staff, and one for client users that has a lot more controls and rules than we were used to,” said Mantej.
"We like the fact our account manager and head engineer visited us on site to review the entire set up following implementation. The sign-up process from start to finish was extremely well managed from testing to deploying to post-deployment tweaking. 3 years later we continue to have the support of an experienced team of experts who go out of their way to ensure everything continues to run smoothly" said Shay Bishop.
50% Reduction is cost from previous solution
Mencap recently renewed their commitment to WebTitan having already seen the benefits of the solution in action for the past 3 years