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OpenDNS Cisco Umbrella Top Alternatives Pricing

OpenDNS Cisco Umbrella Number One Alternative for Web Filtering

UPDATED: October 2018 OpenDNS Cisco Umbrella Top Alternatives and Competitors 

OpenDNS Cisco Umbrella Alternatives and Pricing

WebTitan is a direct swap out technically for OpenDNS Cisco Umbrella. They are both DNS filters with best of breed advanced threat protection and built on the same core principles.  OpenDNS has evolved from a free service to a paid for service that has recently been acquired by the tech giant Cisco. Over the last 36 months, many OpenDNS Cisco Umbrella customers have made the switch to WebTitan web filter.

Recently (October 2018) even the fantastic founder of OpenDNS, David Ulevitch, has left the OpenDNS Cisco Umbrella team. Nice article in Techcrunch about Davids exit and new plans.   

Managed Service Providers are moving from Open DNS Cisco Umbrella to WebTitan because of the better pricing, no need for minimum users and monthly targets, private cloud options with WebTitan and fantastic support from product experts both before and after the sales process.
Read more about the benefits of WebTitan DNS filter for managed service providers here

WebTitan Threat Protection
WebTitans In-Depth Threat Intelligence updated in real time and comparable to OpenDNS Cisco Umbrella 

The key reasons that businesses and Managed Service Providers (MSPs) are looking for OpenDNS Cisco Umbrella alternatives includes the following: 

1. OpenDNS Cisco Umbrella Pricing

The current 2018 OpenDNS Cisco Umbrella pricing comparison that we are seeing when talking to prospective customers is as follows:

2018 PRICE INDICATION – Open DNS Cisco Umbrella versus WebTitan

Cisco Umbrella OpenDNS: $2.70
TitanHQ WebTitan:  $1.50

(this price is based on per user per month, 100 users) For the same key features and threat intelligence.

Cisco Umbrella Pricing

OpenDNS Alternatives 2018

2. Differences in Support levels between OpenDNS Cisco Umbrella and WebTitan 

Support from TitanHQ is hands-on and world-class including contact with a qualified engineer through the entire process

- this includes full support during the trial period, migration help and on-going free technical support when you become a customer.OpenDNS Cisco Umbrella does not offer you this. With TitanHQ there are no additional support costs or add on pricing

- all features, upgrades, and support are included in the price quoted. TitanHQ are very hands-on when it comes to support

We have had several customers migrate to WebTitan because of poor post-sales support.

OpenDNS Cisco Umbrella Versus WebTitan Live Review on Capterra  
I am liking it a lot better than Umbrella by Cisco, which we were previously using.
Pros: The simple interface is the best feature. When Cisco bought OpenDNS, they revamped the UI to make it look "modern", but they also made it a lot slower to use and find the info you need. With WebTitan, I am finding that I can log in, quickly look for blocked users, check their individual traffic, and get out in less than 5 minutes. With Umbrella (formerly known as OpenDNS), I just wasn't even bothering to look at traffic because the experience was frustrating. Now with WebTitan, I am finding that I am using it daily again because it is quick and easy to use and doesn't make me feel like I am fighting with the UI.

Todd R, Director of IT, Higher Education 

Here's a new case study about a UK based MSP called Network Needs migrating from OpenDNS Cisco Umbrella to WebTitan 

3. WebTitan is Easy to use and manage 

With WebTitan there are No minimums, No DNS request limits, No extra support costs, No unanswered support calls.  Once you are a WebTitan customer, you are a customer. There are No tiers or costly minimums just a solid product and great service. As a business, we will grow and shrink with you. Can Cisco say the same?

4. Data Compliance - Where exactly is your data with OpenDNS Cisco Umbrella?

WebTitan can guarantee that your data stays in your region. OpenDNS Cisco Umbrella is a shared AnyCast system - there is no guarantee that your data is staying within your region. WebTitan Cloud is regionalized so ALL info is guaranteed to stay within the same region (US/EU/ANZ etc.)

5. Twice as much custom reporting with WebTitan than OpenDNS Cisco Umbrella

WebTitan offers twice as many custom reports as OpenDNS Cisco Umbrella. Custom reports allow for flexible reporting based on an organization's specific requirements. When Active Directory integration is in place WebTitan offers an additional 10 reports as well as the ability to add filters to the pre-canned reports.
WebTitan reporting is also renowned for its speed and real-time functionality. All of this reporting is available via our extensive API. 

6. Google Safe Search problems with OpenDNS

With WebTitan you can enable safe search for Google and Bing with just one click. When SafeSearch is on, it helps block explicit images, videos, and websites from Google Search results. This is an integral part of web filtering. Why block content in the search results if users can see the content in images and videos. Because of the Anycast system used by OpenDNS, this on/off safe search feature is not possible, thus allowing pornographic and inappropriate imagery to display even when content is being filtered.

OpenDNS customers wishing to apply safe search must do so themselves at the router level. This is a serious limitation of the Open DNS Anycast system. This has been a bugbear with Open DNS Cisco Umbrella for a long time and is a limitation of the anycast system.  Users are reporting jumping through hoops to get this set up with every path leading to a dead end. With WebTitan implementing safe search is simple, fast and effective.

Opendns alternatives

7. WebTitan Extensive API Calls

WebTitan's extensive API set facilitates simple integration for users. The OpenDNS API is not as extensive with less customization possible. WebTitan Cloud allows deep integration making 'Cloud to Cloud' integration straightforward. Our backend expertise brought through to your front end provides you a single pane of glass view.

Benefits of an API driven architecture:

» Easy - Backend functionality is split from front-end allowing easy back-end integration.

» Scalability - You can add more clients as you wish and all call the same API.

» You save time by removing the need to repeat laborious tasks and increase organizational efficiency.

8. Email Alerts

With WebTitan you have the ability to set up email alerts to be notified if a user hits a page/domain that's blocked (for security reasons). An administrative alert email is immediately sent to the admin account or another designated user in the account. OpenDNS umbrella does not offer this option.

9. Post-Sales Support from Open DNS Cisco Umbrella

We routinely receive great feedback (98% customer satisfaction) for our post-sales support. Hands-on contact with a qualified and experienced engineer at all stages is an important factor in this high rating. Customers we've migrated from OpenDNS see this as a key factor in moving to WebTitan.

10. Active Directory Integration

OpenDNS Active Directory integration and multiple policies run off a policy ranking system, Web Titan Cloud runs off a group ranking system. From customer feedback, our ranking system is a lot more user-friendly and easier to manage.

11. Your Own Private Web Filtering Cloud versus Open DNS Anycast 

TitanHQ has always been MSP focused when it comes to features and product development. This web filter was built by MSP's for MSP's.  WebTitan can be deployed as a private cloud with all of your customers on your private cloud. With WebTitan there are lots of customizations options, the solution can be fully white labeled. OpenDNS is a shared platform with limited customization options.

» Your own private dedicated cloud.

» Allows for extensive customization.

» Allows for deep integration with your interface.

» Unlimited capacity, from small MSPs sent to the Telco deployments.

» Extensive white labeling.

12. The Cost of Free

What happens when a free service and business service mix? The paying customers unwittingly end up subsiding the free service. For the people using the free service this is fantastic however this means the paying customer is invariably overpaying.  OpenDNS provides free DNS resolutions for millions and millions of systems. Who pays for this? Well, business customers actually.  Are you overpaying and subsiding the free users of OpenDNS?

WebTitan customers only ever pay for what they use.

Additional Notes:

» OpenDNS charges per remote agent deployed, with WebTitan Cloud all remote agents are included.

» WebTltan Pricing models are scalable for MSPs.

» Flexible Pricing options, AP's, IP's, per location.

If you are interested and feel some of these reasons apply to you as a customer or as a managed service provider feel free to drop us an email on or visit our contact us page . We have real web security experts offering live support and guidance on our live chat feature - click the buttons on the bottom right and left of the page. We're happy to provide web filtering pricing, arrange a free trial, a product demo or discuss your technical set up.

Here's an article we published in 2017 outlining the differences between WebTitan and Open DNS Cisco Umbrella ​
2017 OpenDNS Cisco Umbrella Alternatives 

Here are some of the advantages of WebTitan over OpenDNS:

Ever since Cisco acquired OpenDNS in 2015, businesses have been looking for OpenDNS alternatives due to issues they have encountered with the renamed Cisco Umbrella service. WebTitan Cloud fits businesses´ requirements perfectly due to lower pricing, ease of use and great support.

Among the limited choice of OpenDNS alternatives is WebTitan Cloud – our DNS-based content filtering solution that enables businesses to monitor networks, control Internet activity, and protect end-users from online threats such as malware, ransomware, C2 callbacks and phishing.

In many ways, WebTitan Cloud is a straight swap for OpenDNS in that both solutions automate advanced threat protection and use predictive AI intelligence to identify attacks in real time before they reach end-users. 
However, WebTitan Cloud has the advantage of being less expensive and easier to use, and it is more suitable for businesses subject to regulatory compliance, as data stays within the same region

1) Host Locally

With WebTitan Cloud, the ability to host the solution locally offers control and privacy. This is an important consideration for certain types of businesses who for various reason don't want to direct their users to an external cloud service.

  • OpenDNS does not permit local hosting.

WebTitan Categorisation

2) Pricing Model

The pricing model for WebTitan Cloud is simple and transparent - all features, benefits, and support are included in your price.

  • OpenDNS uses a multi-tiered pricing system with extra costs for more advanced features. 

3) Focus

All of our resource and focus are dedicated to WebTitan. This is our core business. Our focus and flexibility on meeting the individual needs of our customers is shown through competitive pricing, flexible licensing and dedicated resources.

  • Tech giants like Cisco have vast and diverse product portfolios.

4) Flexibility & Pricing

As an independent entity, we have the flexibility to provide commercial arrangements which suit both parties.

  • OpenDNS is very expensive, especially when compared to WebTitan Cloud.


5) Support

WebTitan Cloud fully supports all customers at no additional cost. 

  • OpenDNS Phone support is available only to those on platinum, gold or silver plans.

6) Rebrandable

WebTitan Cloud is completely rebrandable and customizable providing service providers with the vital ability to provide a unified "ALL IN" service to customers. Rebrandable elements include a customizable UI to reflect your own corporate branding and a customizable block page.

  • OpenDNS is not rebrandable.

7) Cloud Keys

WebTitan Cloud applies security rules across the enterprise network for consistent application of security rules. It also provides the ability to enter bypass codes (Cloud Keys) when necessary. Cloud keys were created for scenarios where certain users needed to bypass everything without changing the policy. They can be created to expire after a certain time or number of uses.

Get an introduction to WebTitan Cloud today. Web filtering built for business, that protects any device, anywhere. Get in touch today to arrange a quick product demo. 

In the meantime take a look at this video to see how WebTitan Cloud provides complete protection from online threats such as viruses malware, ransomware, and comprehensive content filtering.


Experience Why WebTitan Cloud is the Best of the OpenDNS Alternatives

As mentioned above, we offer a free trial of WebTitan Cloud before you commit to our service so you can evaluate WebTitan Cloud in your own environment and decide whether it is the best of the Open DNS alternatives for your requirements. Our offer is open to every business, regardless of whether you are already using OpenDNS, another of the DNS alternatives, or no DNS-based solution at all.

Alternatively, if you have any questions before starting your free trial, you are invited to contact us and talk with our experts about your requirements. Our experts will be happy to answer your questions, can organize a demonstration of WebTitan Cloud tailored to your requirements, and calculate an all-inclusive price for using our service so that you can make your own comparison against OpenDNS pricing. Contact us today to find out more, and start your WebTitan Cloud experience for free.



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