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OpenDNS Umbrella Alternatives for Web Filtering

OpenDNS Umbrella Alternatives for Web Filtering

In general terms, WebTitan is a direct swap out technically for OpenDNS/Umbrella. They are both DNS filters and based on the same core principles.  OpenDNS Umbrella has evolved from a free service to a paid for service that has recently been acquired by the tech giant Cisco. Over the last 36 months, many Cisco OpenDNS Umbrella customers have already switched to WebTitan.

UPDATED 2018 OpenDNS Umbrella Alternatives

The key reasons that customers and managed service providers are looking for OpenDNS alternatives includes the following: 

1. OpenDNS Pricing

The current 2018 OpenDNS umbrella pricing comparison that we are seeing when talking to prospective customers is as follows:

2018 PRICE INDICATION – Open DNS Umbrella versus WebTitan

Cisco OpenDNS: $2.70
TitanHQ WebTitan:  $1.50

(per user per month, based on 100 users) for the same key features.

  • WebTitan offers flexible pricing based on the customer's preferences - we can price based on AP's, IP's or locations - the customer decides.
  • OpenDNS Umbrella offers complex pricing tiers and charges additionally for support and forces customers to accommodate their overly complex buying process.
  • You can see all of our WebTitan web filter pricing completely openly displayed on this page - our pricing is entirely transparent.    

OpenDNS Alternatives 2018

2. Differences in Support levels

Support from TitanHQ is hands-on and world-class including contact with a qualified engineer through the entire process

- this includes full support during the trial period, migration help and on-going free technical support when you become a customer.OpenDNS Umbrella does not offer you this. With TitanHQ there are no additional support costs or add on pricing

- all features, upgrades, and support are included in the price quoted. TitanHQ are very hands-on when it comes to support

We have had several customers migrate to WebTitan because of poor post-sales support.

3. WebTitan is Easy to use and manage 

With WebTitan there are No minimums, No DNS request limits, No extra support costs, No unanswered support calls.  Once you are a WebTitan customer, you are a customer. There are No tiers or costly minimums just a solid product and great service. As a business, we will grow and shrink with you. Can Cisco say the same?

4. Data Compliance - Where exactly is your data?

WebTitan can guarantee that your data stays in your region. OpenDNS Umbrella is a shared AnyCast system - there is no guarantee that your data is staying within your region. WebTitan Cloud is regionalized so ALL info is guaranteed to stay within the same region (US/EU/ANZ etc.)

5. Twice as much custom reporting with WebTitan than OpenDNS

WebTitan offers twice as many custom reports as OpenDNS. Custom reports allow for flexible reporting based on an organization's specific requirements. When Active Directory integration is in place WebTitan offers an additional 10 reports as well as the ability to add filters to the pre-canned reports.
WebTitan reporting is also renowned for its speed and real-time functionality. All of this reporting is available via our extensive API. 

6. Google Safe Search problems with OpenDNS

With WebTitan you can enable safe search for Google and Bing with just one click. When SafeSearch is on, it helps block explicit images, videos, and websites from Google Search results. This is an integral part of web filtering. Why block content in the search results if users can see the content in images and videos. Because of the Anycast system used by OpenDNS, this on/off safe search feature is not possible, thus allowing pornographic and inappropriate imagery to display even when content is being filtered.

OpenDNS customers wishing to apply safe search must do so themselves at the router level. This is a serious limitation of the OpenDNS Anycast system. This has been a bugbear with OpenDNS Umbrella for a long time and is a limitation of the anycast system.  Users are reporting jumping through hoops to get this set up with every path leading to a dead end. With WebTitan implementing safe search is simple, fast and effective.

Opendns alternatives

7. WebTitan Extensive API

WebTitan's extensive API set facilitates simple integration for users. The OpenDNS API is not as extensive with less customization possible. WebTitan Cloud allows deep integration making 'Cloud to Cloud' integration straightforward. Our backend expertise brought through to your front end provides you a single pane of glass view.

Benefits of an API driven architecture:

» Easy - Backend functionality is split from front-end allowing easy back-end integration.

» Scalability - You can add more clients as you wish and all call the same API.

» You save time by removing the need to repeat laborious tasks and increase organizational efficiency.

8. Alerts

With WebTitan you have the ability to set up email alerts to be notified if a user hits a page/domain that's blocked (for security reasons). An administrative alert email is immediately sent to the admin account or another designated user in the account. OpenDNS umbrella does not offer this option.

9. Post-Sales Support

We routinely receive great feedback (98% customer satisfaction) for our post-sales support. Hands-on contact with a qualified and experienced engineer at all stages is an important factor in this high rating. Customers we've migrated from OpenDNS see this as a key factor in moving to WebTitan.

10. Active Directory Integration

OpenDNS Active Directory integration and multiple policies run off a policy ranking system, Web Titan Cloud runs off a group ranking system. From customer feedback, our ranking system is a lot more user-friendly and easier to manage.

11. Your Own Private Cloud

TitanHQ has always been MSP focused when it comes to features and product development. This web filter was built by MSP's for MSP's.  WebTitan can be deployed as a private cloud with all of your customers on your private cloud. With WebTitan there are lots of customizations options, the solution can be fully white labeled. OpenDNS is a shared platform with limited customization options.

» Your own private dedicated cloud.

» Allows for extensive customization.

» Allows for deep integration with your interface.

» Unlimited capacity, from small MSPs sent to the Telco deployments.

» Extensive white labeling.

12. The Cost of Free

What happens when a free service and business service mix? The paying customers unwittingly end up subsiding the free service. For the people using the free service this is fantastic however this means the paying customer is invariably overpaying.  OpenDNS provides free DNS resolutions for millions and millions of systems. Who pays for this? Well, business customers actually.  Are you overpaying and subsiding the free users of OpenDNS?

WebTitan customers only ever pay for what they use.

Additional Notes:

» OpenDNS charges per remote agent deployed, with WebTitan Cloud all remote agents are included.

» WebTltan Pricing models are scalable for MSPs.

» Flexible Pricing options, AP's, IP's, per location.

If you are interested and feel some of these reasons apply to you as a customer or as a managed service provider feel free to drop us an email on or visit our contact us page . We have real web security experts offering live support and guidance on our live chat feature - click the buttons on the bottom right and left of the page. We're happy to provide pricing, arrange a free trial, a product demo or discuss your technical set up.

2017 OpenDNS Umbrella Alternatives 

1) Host Locally

With WebTitan Cloud, the ability to host the solution locally offers control and privacy. This is an important consideration for certain types of businesses who for various reason don't want to direct their users to an external cloud service.

  • OpenDNS does not permit local hosting.

WebTitan Categorisation

2) Pricing Model

The pricing model for WebTitan Cloud is simple and transparent - all features, benefits, and support are included in your price.

  • OpenDNS uses a multi-tiered pricing system with extra costs for more advanced features. 

3) Focus

All of our resource and focus are dedicated to WebTitan. This is our core business. Our focus and flexibility on meeting the individual needs of our customers is shown through competitive pricing, flexible licensing and dedicated resources.

  • Tech giants like Cisco have vast and diverse product portfolios.

4) Flexibility & Pricing

As an independent entity, we have the flexibility to provide commercial arrangements which suit both parties.

  • OpenDNS is very expensive, especially when compared to WebTitan Cloud.

5) Support

WebTitan Cloud fully supports all customers at no additional cost. 

  • OpenDNS Phone support is available only to those on platinum, gold or silver plans.

6) Rebrandable

WebTitan Cloud is completely rebrandable and customizable providing service providers with the vital ability to provide a unified "ALL IN" service to customers. Rebrandable elements include a customizable UI to reflect your own corporate branding and a customizable block page.

  • OpenDNS is not rebrandable.

7) Cloud Keys

WebTitan Cloud applies security rules across the enterprise network for consistent application of security rules. It also provides the ability to enter bypass codes (Cloud Keys) when necessary. Cloud keys were created for scenarios where certain users needed to bypass everything without changing the policy. They can be created to expire after a certain time or number of uses.

Get an introduction to WebTitan Cloud today. Web filtering built for business, that protects any device, anywhere. Get in touch today to arrange a quick product demo. 

In the meantime take a look at this video to see how WebTitan Cloud provides complete protection from online threats such as viruses malware, ransomware, and comprehensive content filtering.

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